Our policies - QCAT Queensland Civil and Administrative Tribunal

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Our policies

Documents in the publication scheme can either be downloaded directly from these pages or a request can be made to access them.

You can browse all documents that fall into this category below or you can narrow the results by selecting a type.

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Practice directions

Practice directions are guidelines for QCAT proceedings. The directions provide more information on specific issues and complement existing QCAT legislation and rules.

QCAT rules and legislation

Our rules guide our dispute resolution. Legislation sets out QCAT's jurisdictions.

Service charter

QCAT's service charter describes our commitment to service excellence, the parameters within which we operate and how we would like to engage with you.

Annual reports

The Queensland Civil and Administrative Tribunal’s annual report summarises its fiscal and corporate performance for the financial year.

Accessing QCAT records and information (PDF, 245.7 KB)

The tribunal provides a fair and transparent process for public and media access to QCAT records and information.

QCAT media policy (PDF, 155.3 KB)

We are committed to a fair and transparent process that allows the media access to QCAT records.


Right to Information and Privacy Unit

Level 17
State Law Building
50 Ann Street
Brisbane QLD 4000

Postal address
GPO Box 149
Brisbane QLD 4001

+61 7 3227 7618

+61 7 3006 5929


Last reviewed
16 February 2012
Last updated
11 October 2016

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