Contact us - QCAT Queensland Civil and Administrative Tribunal

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Contact us

Registry location and hours

Level 9, 259 Queen Street, Brisbane Qld

8.30am–4.30pm weekdays (closed on public holidays)

QCAT operates outside of the Brisbane CBD through the Magistrates Court. These courts (except Brisbane Magistrates Court) can receive all QCAT applications and deal with minor civil dispute matters.

Courier deliveries

Due to security policies, courier deliveries will only be accepted at the QCAT registry at 259 Queen Street under prior arrangement with a registry staff. If you do not provide advice to staff or to of your delivery, it may be refused or postponed.

Postal address GPO Box 1639, Brisbane, Qld, 4001

Please address all correspondence to the QCAT registry and not to members, Deputy President or President.

1300 753 228 between 8.30am and 3.00pm Monday to Friday.


For callers outside of Brisbane: for residential tenancy dispute, debt dispute, consumer and trader dispute or other minor civil dispute contact your local Magistrates Court (except Brisbane Magistrates Court)

For callers outside of Australia: International Access Code + 61 7 3025 9100 (charges to caller)

For callers with a hearing or speech impairment
The Australian Government’s National Relay Service can help you with your call.
For callers needing an interpreter Australian Government's translating and interpreting service
The Australian Government’s Translating and Interpreting Service can help you with your call.

Fax 07 3221 9156
Getting to QCAT in Brisbane

Public transport

QCAT is located near rail, bus and CityCat stops. Contact Translink.

By car

Parking (fees payable) is located next door in the Macarthur Central building which can be accessed via Elizabeth Street.

Disability parking

Disability parking bays are available within this carpark. Lift access is available directly from the Macarthur Central carpark to QCAT's reception (Level 9) and hearing rooms (Level 10).

Getting to QCAT outside Brisbane Contact your local Magistrates Court.
Media enquiries

QCAT's media guidelines (PDF, 155.3 KB) provide more information on file searches and inspections.

You can also check our frequently asked questions for a potential answer to your inquiry.

Feedback and complaints

QCAT values your feedback and encourages your comments. All clients are welcome to provide feedback so we can learn more about your experience with the tribunal and improve our services.

Please visit our feedback and complaints pages for more information, including how to make a complaint and how we manage complaints.

Magistrates Court

We cannot provide legal advice

As part of an independent tribunal, QCAT registry staff are unable to provide legal advice.

Registry staff can explain and answer questions about how QCAT works and its processes.

Registry staff cannot assist with:

* whether or not you should submit an application
* whether your application is under the correct jurisdiction
* if you should lodge an appeal or a counter-application
* recommending a specific lawyer to assist you
* how to word your application, supporting documents or what to say at a proceeding
* contacting a QCAT member or adjudicator directly
* predicting likely outcomes of a case or appeal
* helping you to prepare your case
* advising what orders/decisions you should seek
* explaining what you should do to follow QCAT directions
* enforcing an order or decision of the tribunal
* advising exact timeframes for resolution of a matter – this depends on your individual matter.

Last reviewed
16 January 2019
Last updated
16 January 2019

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