The Queensland Civil and Administrative Tribunal is an independent, accessible tribunal that efficiently resolves disputes on a range of matters.
The tribunal’s purpose is to provide a quick, inexpensive avenue to resolve disputes between parties and make decisions.
Our vision
Fair and just outcomes
Our mission
To actively resolve disputes in a way that is fair, just, accessible, quick and inexpensive.
What we do
We resolve disputes and make and review decisions about
- building disputes
- children and young people
- consumer disputes
- debt disputes
- decision-making for Adults with impaired capacity
- discipline and regulation of professionals
- discrimination complaints
- other civil disputes
- residential tenancy disputes
- retail shop leases
- review of government agency decisions
- tree disputes
QCAT commenced on 1 December 2009, the result of combining 18 tribunals and 23 jurisdictions into one tribunal.
Organisational structure
QCAT is part of the Courts and Tribunals division within the Department of Justice. The Minister responsible for QCAT is the Honourable Deb Frecklington, Attorney-General and Minister for Justice and Minister for Integrity.
The QCAT President and Deputy President lead the tribunal that includes members, adjudicators and the registry.
The registry manages the tribunal’s administration.
Our strategic plan
These four strategic plan priorities are the foundation for QCAT continuing to deliver fair and just outcomes. Annual key commitments underpin each priority:
- A contemporary QCAT
- Dealing with matters in a timely way
- Accessible services and functions
- Skilled, diverse and empowered people
To read more on QCAT's strategic objectives, download a copy of the QCAT Strategic Plan 2023-25.