The Queensland Civil and Administrative Tribunal (QCAT) is an independent, accessible tribunal that efficiently resolves disputes on a range of matters.
The tribunal’s purpose is to provide a quick, inexpensive avenue to resolve disputes between parties and make decisions.
Our vision
Fair and just outcomes
Our mission
To actively resolve disputes in a way that is fair, just, accessible, quick and inexpensive.
What we do
We resolve disputes and make and review decisions about:
- adult administration and guardianship
- administrative decisions
- anti-discrimination
- building disputes
- children and young people
- consumer disputes
- debt disputes
- minor civil disputes
- occupational regulation
- other civil disputes
- residential tenancy disputes
- retail shop leases
- tree disputes.
QCAT commenced on 1 December 2009, the result of combining 18 tribunals and 23 jurisdictions into one tribunal.
Organisational structure
QCAT is part of the justice services division of the Department of Justice and Attorney-General. The Minister responsible for QCAT is the Honourable Shannon Fentiman, Attorney-General and Minister for Justice, Minister for Women and Minister for the Prevention of Domestic and Family Violence.
The QCAT President and Deputy President lead the tribunal that includes members, adjudicators and the registry.
The registry manages the tribunal’s administration.
Our strategic plan
These four strategic plan priorities are the foundation for QCAT continuing to deliver fair and just outcomes. Annual key commitments underpin each priority.
- Engaging with the community
- Service delivery
- Effective dispute resolution
- Managing the tribunal.