Access and support

Getting started with QCAT.

Practical support before and during proceedings

If you have any practical needs that QCAT should know about, please contact the registry at least one week before your hearing so appropriate support can be arranged.  For example, you may wish to tell the tribunal if you:

  • require a break for a medical reason or to attend to an infant
  • have any other special needs due to a disability.

Interpreter service

If you require an interpreter, QCAT can source one for you. The service is generally free, however in some jurisdictions QCAT can decide whether or not you need to pay for the cost of the interpreter. You can confirm this with the tribunal.

If you decide to source your own interpreter, please ensure they are accredited under the National Accreditation Authority for Translators and Interpreters and you inform QCAT. Requests for interpreters should be made as soon as possible before your hearing date. Please contact us for more information.

Hearing impairment

QCAT hearing rooms are equipped with hearing loops to assist those with a hearing aid. If you require this service for your proceeding, or you have a hearing impairment but do not have a hearing aid, please advise your Case Manager or the QCAT registry via QCATOperationsSupport@justice.qld.gov.au.

Wheelchair access

All floors within the tribunal are wheelchair accessible.  A wheelchair is available if required.  Information about disability parking is available on QCAT's contact information page.