Domestic and family violence and tenancy matters

Residential tenancy matters and domestic and family violence

Managing lease and bond issues, and any subsequent proceeding.

How to keep your address and contact details private when applying to QCAT

Parties who are experiencing domestic and family violence can apply for a non-publication order. This means that if the order is granted by the Tribunal, your personal details such as your address and phone number/s will not be available to the public. If necessary, they will also not be available to any other party to the proceedings.

A non-publication order also prevents publication of:

  • the contents of a document or other material produced to the Tribunal;
  • evidence given to the Tribunal;
  • information that may enable a person who has appeared before the tribunal, or is affected by a proceeding, to be identified.

To apply for a non-publication order, please complete and lodge Form 40 - Application for miscellaneous matters.

How to remove your name from a lease

To request to have your name removed from a lease, you can lodge Form 2 – Application for minor civil dispute – residential tenancy dispute.

The form lists the relevant sections of the Residential Tenancies and Rooming Accommodation Act 2008 that can be used to remove your name from a lease.

In addition to the completed Form 2, please provide all evidence and supporting documentation to support your case.

Please note, you cannot remove another person’s name from a lease, but you can remove your own.

How to apply for a bond refund

To receive a refund of your bond, you need to:

  1. Complete the Residential Tenancies Authority’s (RTA’s) bond refund process. For more information, please contact the RTA.
  2. If this does not resolve the matter, you can lodge a Form 2 at QCAT. There are certain sections of the Residential Tenancies and Rooming Accommodation Act 2008 that can be used, see Appendix 1 of  Form 2.

How to check and remove your name from a tenancy ‘blacklist’ database

Contact your real estate agent if you suspect you are on a tenancy blacklist database. If you are on a list, you can apply to QCAT to make an order to have it removed by filling out a Form 2.

What happens to your belongings if you leave them behind

The Residential Tenancies and Rooming Accommodation Act 2008 allows people to vacate a property under urgent circumstances and makes provision for storing goods.

See relevant sections:

Residential Tenancies and Rooming Accommodation Act 2008

  • 415, Meaning of urgent application
  • 363, Goods left on premises

Residential Tenancies and Rooming Accommodation Regulation 2009

  • 26, Prescribed value for goods left on premises

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If you don’t wish to attend your hearing in person

You can apply to attend by phone. Please do so as soon as possible once your hearing date is set.

If you would like a support person at your hearing

You can have a support person as long as that person does not speak on your behalf.

If you would like representation, including legal representation, at your hearing

Please complete Form 56 – Application for leave to be represented as soon as possible once your hearing date is set. Leave to be represented is subject to the tribunal’s discretion. Access more information on legal advice.

Please supply as much supporting documentation as you can with this application.

If you would like security at your hearing

If you wish to have security available at your hearing please provide your request in writing by email or post.

If you don't want personal information available to the public or other party

Personal information may include your address or phone number. You can apply for a non-publication order by submitting Form 40 - Application for miscellaneous matters.

If you would you like your hearing to be closed to the public

QCAT hearings are generally open to the public. You can apply to QCAT to make your hearing a closed hearing by submitting Form 40 - Application for miscellaneous matters.

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If you don’t have all your evidence when you make your application

This should not prevent you from submitting your application. This information can be filed at any time up to three days prior to the hearing.

If you would like to bring evidence to the hearing that has not been provided previously

The presiding QCAT member will decide if this evidence can or cannot be accepted.

If you need an interpreter or other assistance at the hearing

We can find an interpreter for you and offer support for those who are hearing impaired or require a wheelchair. Please let us know your needs as soon as possible before your hearing.

How to seek legal advice and help

If you need to seek legal advice, you can contact a private solicitor, Legal Aid Queensland or a community legal centre.

Other domestic violence support services

Organisation Contact number
DV Connect – Womensline 1800 811 811
DV Connect – Mensline 1800 600 636
Elder Abuse Prevention Unit 1300 651 192
Immigrant Women’s Support Service (Brisbane) 07 3846 3490
Kids Helpline 1800 55 1800
Queensland CourtsYour local Magistrates Court
Queensland Police Please call 000 in an emergency, otherwise, call Policelink on 131 444

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