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Accessing the QCAT Brisbane registry at 259 Queen Street

A new lift system will soon be in operation in the BOQ Building (259 Queen Street).

If you need to access the QCAT registry on floors 9 or 10:

  • before you enter a lift, you will need to select your floor on the touch-pad kiosk outside the lifts
  • you will instantly be provided with the lift number you need to travel in
  •  there will no longer be buttons inside the lift to select your floor.

For more information please contact

As part of an independent tribunal, QCAT registry staff are unable to provide legal advice. Visit Legal advice and representation for more information on legal advice.

Prior to contacting QCAT, please check Frequently asked questions for an answer to your query.

Are you contacting QCAT to update your contact details? Please see the Contact details update form (PDF File, 254.4 KB).


Level 9
BOQ Centre
259 Queen Street
Brisbane QLD 4000

Public transport

QCAT is located near rail, bus and CityCat stops. For public transport information contact Translink.

By car

Parking (fees payable) is located next door in the Macarthur Central building which can be accessed via Elizabeth Street. 

Disability parking

Disability parking bays are available within this carpark.  Lift access for clients with disabilities, and their carers, is available directly into the BOQ Centre to QCAT reception (Level 9) and hearing rooms (Level 10).   

Outside of Brisbane

QCAT operates outside of the Brisbane CBD through the Magistrates Court. These courts can receive all QCAT applications and deal with minor civil dispute matters.

Postal address GPO Box 1639
Brisbane 4001

All matter and case correspondence should be addressed to the QCAT registry and not personally to the QCAT members, Deputy President or President.

1300 753 228 between 8.30am and 5.00pm on weekdays.

Please note that the registry is closed on public holidays.

For callers outside of Brisbane: for residential tenancy dispute, debt dispute, consumer and trader dispute or other minor civil dispute contact your local Magistrates Court.

For callers outside of Australia: please call 00 11 61 7 3012 2500 (charges to caller).
Fax 07 3221 9156
Registry hours

Brisbane: 8.30am – 4.30pm weekdays

Outside of Brisbane: To lodge an application form or discuss a minor civil dispute matter contact your local Magistrates Court.

Please note that the registry is closed on public holidays

Media enquiries

Contact QCAT's Marketing and Communications officer via email

QCAT's media guidelines provide more information on file searches and inspections.

 Hearing impairment

QCAT hearing rooms are equipped with hearing loops to assist those with a hearing aid. If you require this service for your proceeding, or you have a hearing impairment but do not have a hearing aid, please advise your Case Manager or the QCAT registry via

Feedback and complaints

QCAT values your feedback and encourages your comments. 

Clients are invited to take part in a brief online survey so we can learn more about your experiences with the tribunal and help improve our services.

Our complaints section will guide you through how we manage complaints.

Last reviewed
17 February 2014
Last updated
28 July 2014

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