As part of an independent tribunal, QCAT registry staff are unable to provide legal advice. Visit Legal advice and representation.
Prior to contacting QCAT, please check Frequently asked questions for an answer to your query.
Please note that due to security policies, courier deliveries will only be accepted at the QCAT registry at 259 Queen Street under prior arrangement with your case manager. If you do not provide advice to your case manager or to firstname.lastname@example.org of your delivery, it may be refused or postponed.
QCAT is located near rail, bus and CityCat stops. For public transport information contact Translink.
Parking (fees payable) is located next door in the Macarthur Central building which can be accessed via Elizabeth Street.
Disability parking bays are available within this carpark. Lift access for clients with disabilities, and their carers, is available directly into the BOQ Centre to QCAT reception (Level 9) and hearing rooms (Level 10).
Outside of Brisbane
|Postal address||GPO Box 1639|
All matter and case correspondence should be addressed to the QCAT registry and not personally to the QCAT members, Deputy President or President.
1300 753 228 between 8.30am and 5.00pm on weekdays.
Please note that the registry is closed on public holidays.
|For callers outside of Brisbane: for residential tenancy dispute, debt dispute, consumer and trader dispute or other minor civil dispute contact your local Magistrates Court. |
For callers outside of Australia: please call 00 11 61 7 3012 2500 (charges to caller).
|Fax||07 3221 9156|
|Registry hours|| |
Brisbane: 8.30am – 4.30pm weekdays
Please note that the registry is closed on public holidays
|Media enquiries|| |
Contact QCAT's Marketing and Communications officer via email QCAT.email@example.com.
QCAT's media guidelines provide more information on file searches and inspections.
|Hearing impairment|| |
QCAT hearing rooms are equipped with hearing loops to assist those with a hearing aid. If you require this service for your proceeding, or you have a hearing impairment but do not have a hearing aid, please advise your Case Manager or the QCAT registry via QCATOperationsSupport@justice.qld.gov.au
Feedback and complaints
QCAT values your feedback and encourages your comments.
Clients are invited to take part in a brief online survey so we can learn more about your experiences with the tribunal and help improve our services.
Our complaints section will guide you through how we manage complaints.