Prior to contacting QCAT, please check Frequently asked questions for an answer to your query.
|Registry location and hours|
Level 9, 259 Queen Street, Brisbane QLD
8.30am – 4.30pm weekdays (closed on public holidays)
Due to security policies, courier deliveries will only be accepted at the QCAT registry at 259 Queen Street under prior arrangement with a registry staff. If you do not provide advice to staff or to firstname.lastname@example.org of your delivery, it may be refused or postponed.
|Postal address||GPO Box 1639, Brisbane 4001|
Please address all correspondence to the QCAT registry and not to members, Deputy President or President.
1300 753 228 between 8.30am and 5.00pm on weekdays (excluding Tuesday – available between 9.00am and 5.00pm)
|For callers outside of Brisbane: for residential tenancy dispute, debt dispute, consumer and trader dispute or other minor civil dispute contact your local Magistrates Court (except Brisbane Magistrates Court)|
For callers outside of Australia: International Access Code + 61 7 3012 2500 (charges to caller)
|Fax||07 3221 9156|
|Getting to QCAT|| |
QCAT is located near rail, bus and CityCat stops. Contact Translink.
Parking (fees payable) is located next door in the Macarthur Central building which can be accessed via Elizabeth Street.
Disability parking bays are available within this carpark. Lift access is available directly into the BOQ Centre to QCAT reception (Level 9) and hearing rooms (Level 10).
|Media enquiries|| |
QCAT's media guidelines provide more information on file searches and inspections.
Feedback and complaints
QCAT values your feedback and encourages your comments. All our users are invited to take part in a brief online survey so we can learn more about your experiences with the tribunal and help improve our services.
Our complaints section will guide you through how to make a complaint and how we manage complaints.