Application process - residential tenancy disputes

Before you make an application

Please ensure you have read the residential tenancy disputes page which outlines the steps required prior to making an application to QCAT.

An application checklist is included as part of the form to help ensure the correct application form and procedures have been used ahead of submitting your application.

Completing an application form

Complete and lodge Form 2 - Application for minor civil dispute - residential tenancy dispute (PDF, 415.8 KB) and any other supporting documents.


Complete and lodge Form 2 - Application for minor civil dispute - residential tenancy dispute (PDF, 415.8 KB) if QCAT has terminated the lease, the tenants have left the property and you wish to claim compensation.

If your dispute is a non-urgent dispute, including a rental bond dispute, you must also provide QCAT with a copy of the Notice of Unresolved Dispute provided to you by the RTA if you were unable to reach an agreement during conciliation.

If a mobile phone number is provided, QCAT will send you a text message with your case number and confirmation we have received your Form 2 - Application for minor civil dispute – residential tenancy dispute.

What you must do after you make an application

You must:

  • advise the RTA that you have applied to QCAT within seven days or within the time period nominated by the RTA in the Notice of Unresolved Dispute. You need to do this to make sure the RTA does not pay the bond out
  • give the RTA a copy of the receipt from QCAT confirming you have lodged your application. QCAT will give a copy of the application to the other party.

What happens next

Once your application and forms are processed by QCAT, all parties will receive a notice to attend a hearing including the date, time and location of the hearing.

Joining applications and counter-applications

Both parties involved in the residential tenancy dispute can make an application against the other party for the same agreement. For example, a tenant may claim the bond and the landlord may make a counter-claim for compensation. Where this occurs applications may be joined. This means the claims may be heard and decided together.

You do not have to make a counter-claim if an application is lodged against you.

To make a counter application against the original application, complete and lodge Form 8 - Minor civil dispute - counter application (PDF, 251.4 KB).

Getting your bond money back

If QCAT’s decision involves the distribution of bond money, QCAT will give the RTA the details of the decision so they can distribute the money accordingly.