NDIS Yellow Card reviews

QCAT is able to review a decision that has been made in the regulation of disability worker screening applications and issuing of Yellow Cards.

1. Before you apply

QCAT reviews decisions from the Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships in the regulation of disability worker screening applications and issuing of Yellow Cards. Reviewable decisions may include:

  • a decision to issue an exclusion to a person
  • not ending an interim bar decision imposed on a person until application decided
  • not ending suspension of persons clearance

(For full list of reviewable decisions please view the Disability Services Act 2006)

disqualified person cannot apply to have a Yellow Card decision reviewed. Before applying to QCAT you must consider if you are a disqualified person. The only exception to this is a case of mistaken identity.

If you become a disqualified person during the process, QCAT can no longer consider your review. In these cases, the application may be dismissed by QCAT and the case will be closed.

Before you apply to review a decision, you must ensure the relevant decision letter issued to you is included with your application forms. The letter sets out the decision made and your review rights.


2. Internal review process

Government agencies must internally review your decision. This means the government agency reviews their decision themselves through an internal review process.

Before applying to QCAT, you must follow your government agency guidelines for internally reviewing the decision. You should consider the instructions set out in the original decision letter from the government agency.

Please note that there are strict time limits to apply to internally review a decision. After your decision has been internally reviewed, you can then apply to QCAT if you are still unhappy with the internally reviewed decision.


3. If your application is urgent

If you believe that your application is urgent and wish to have the original decision placed on hold you can apply to QCAT to ‘stay’ the decision. A stay order postpones the original decision until after the review decision has been made.

Depending on the type of reviewable decision, you must be prepared that QCAT may not grant a stay in the case.

If you apply to QCAT to stay a decision during internal review, you must pay the appropriate fee.

If you apply to QCAT to stay a decision after the internal review process you are not required to pay a fee.

You must ensure you clearly set out why a stay order should be granted with supporting evidence. The relevant stay application form is attached below.


4. Complete and lodge this form

To make an application for a review of a decision, complete and lodge the appropriate application form from the list below. Carefully read the form instructions, answer each question and tick an appropriate box when prompted. When you apply you must ensure the relevant reviewable decision letter issued to you is included with your application forms or the review may be delayed until the letter is provided.

You must pay the appropriate fee(Credit card authorisation form for mail payments)

Form 23 - Application to review a decision

The purpose of this form is to ask QCAT to review the decision of the relevant government agency or entity.

PDF File (417.6 KB)

Form 42 - Application to extend or shorten a time limit or for waiver of compliance with procedural requirement

The purpose of this form is to ask QCAT for permission to make your application outside the 28 day or other statutory review timeframe.

PDF File (738.1 KB)
Apply Online

Form 44 - Application to stay a decision

The purpose of this form is to ask QCAT to place the original or internally reviewed decision on hold until such time as the review has been conducted.

PDF File (657.8 KB)

5. How to lodge your application

When filing an application to review a decision, you are required to file the application and supporting material along with three copies in one of the following ways:

Emailenquiries@qcat.qld.gov.au
In person

Queensland Civil and Administrative Tribunal
Floor 11, 259 Queen Street
Brisbane Qld 4000

or at any local Magistrates Court

Mail to

Queensland Civil and Administrative Tribunal
GPO Box 1639
Brisbane Qld 4001

Your application is not filed until it is sealed by QCAT (i.e. stamped with the official QCAT stamp). After this has been done, sealed copies of your application will then be sent back to you to give to the other party. You can also keep a copy for your personal records.


6. Serving your application

You are required to give a copy of your application and supporting material to the relevant government agency named in the application within seven days of receiving the application or as otherwise directed by QCAT.

Visit this page for further information on service requirements.

To prove you have given your application to the government agency, the applicant must complete the affidavit of service for each party and provide a copy to QCAT. You do not need to provide a copy to the government agency.

Form 9 - Affidavit of service

The purpose of this form is to prove your application has been served on all other parties. This form must be witnessed by a Justice of the Peace.

PDF File (520.4 KB)

7. What happens next?

Find out what happens after you apply.