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Fact sheets

Fact sheets

Adult administrators

Administration for adults fact sheet (PDF, 145.1 KB)

An administrator is a person appointed by QCAT to assist adults with impaired decision making capacity to make certain financial and legal decisions. This ensures that the adult’s needs are met and their financial interests are protected.

Administrator - information pack.pdf (PDF, 383.5 KB)

Complete information pack of all fact sheets and guides for appointed administrators.

Administrators - banking guidelines.pdf (PDF, 97.7 KB)

Banking guidelines for appointed administrators.

Administrators - maintaining financial records.pdf (PDF, 114.0 KB)

An administrator must keep records. As soon as you have been appointed as an administrator, you should keep records which are easy to understand and maintain.

Administrators - prudent person rule.pdf (PDF, 166.4 KB)

The administrator has a duty to invest only in authorised investments. These duties are described in the Trusts Act 1973 and referred to as the prudent person rule.

Administrators - QCAT budget template.doc (DOC, 62.0 KB)

Sample budget template for administrators to maintain financial records.

Administrators - roles and responsibilities of a private administrator.pdf (PDF, 388.4 KB)

Roles and responsibilities of appointed administrators.

Decision-making for adults (PDF, 151.2 KB)

QCAT can make decisions about decision-making for adults with impaired capacity, including financial decisions (administration) and personal and health decisions (guardianship). Our focus is always the wellbeing, needs and interests of the adult.

Guardianship for adults fact sheet (PDF, 145.7 KB)

A guardian is a person appointed by QCAT to help adults with impaired decision making capacity to make certain personal decisions, such as where to live or with whom they have contact, and health care decisions. This ensures the adult’s needs are met and their interests are protected.

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Adult guardianship

Decision-making for adults (PDF, 151.2 KB)

QCAT can make decisions about decision-making for adults with impaired capacity, including financial decisions (administration) and personal and health decisions (guardianship). Our focus is always the wellbeing, needs and interests of the adult.

Guardianship for adults fact sheet (PDF, 145.7 KB)

A guardian is a person appointed by QCAT to help adults with impaired decision making capacity to make certain personal decisions, such as where to live or with whom they have contact, and health care decisions. This ensures the adult’s needs are met and their interests are protected.

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Appearance and representation

Appearance at QCAT (PDF, 170.0 KB)

Outlines who can appear at QCAT for entities, joint applicants, landlords and rooming accommodation providers.

Differences between appearance and representation at QCAT (PDF, 150.9 KB)

Outlines differences between appearance and representation at QCAT.

Representation at QCAT (PDF, 168.4 KB)

Outlines which parties need permission to be represented before QCAT, limitations on representation and how to apply for permission to be represented.

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Children and young people

Children and young people matters fact sheet (PDF, 237.4 KB)

QCAT takes a new look at some decisions made about you, as a child or young person by the Department of Communities - Child Safety services.

Children in care GFORCE fact sheet.pdf (PDF, 280.3 KB)

Information for children in care about who to talk to if you don't agree with a decision made about your life.

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Decision-making for adults

Decision-making for adults (PDF, 151.2 KB)

QCAT can make decisions about decision-making for adults with impaired capacity, including financial decisions (administration) and personal and health decisions (guardianship). Our focus is always the wellbeing, needs and interests of the adult.

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General

About QCAT.pdf (PDF, 164.2 KB)

The Queensland Civil and Administrative Tribunal (QCAT) is committed to actively resolving disputes in a way that is fair, just, accessible, quick and inexpensive. QCAT is a tribunal, not a court. A tribunal is less formal than a court, but still makes decisions that are final and can be enforced.

Accessing QCAT records and information (PDF, 245.7 KB)

The tribunal provides a fair and transparent process for public and media access to QCAT records and information.

Attending by phone.pdf (PDF, 210.6 KB)

You can apply to the tribunal to attend your proceeding by phone.

How to identify and name the parties in QCAT (PDF, 317.0 KB)

The applicant/s and respondent/s are the parties to the proceeding. There can be more than one applicant and more than one respondent in an application. You must identify the correct parties to the application.

Making an application to QCAT (PDF, 123.0 KB)

Before making an application to QCAT, you should try to resolve your dispute yourself. This may include approaching the person you are in dispute with and trying to negotiate a solution.

Publishing QCAT reasons and decisions.pdf (PDF, 153.1 KB)

Outlines where and when reasons for QCAT decisions are published online.

QCAT and natural disasters.pdf (PDF, 249.4 KB)

Some types of issues are more common after a natural disaster.

QCAT registry services – what staff can and cannot do (PDF, 107.7 KB)

Explains what registry staff can and cannot assist with.

Responding to an application.pdf (PDF, 218.7 KB)

If an application has been made against you, the QCAT form and any information from QCAT will describe you as ‘the respondent’. The person who has made the application against you will be described as ‘the applicant’.

Where to seek legal advice (PDF, 261.2 KB)

Outlines how to seek legal advice from private solicitors, community legal centres and community organisations.

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Minor civil disputes

Consumer and trader disputes fact sheet (PDF, 295.7 KB)

Consumer disputes involve disputes against another person, trader or company arising out of a contract for the supply of goods and services, valued up to and including $25,000.

Debt dispute fact sheet (PDF, 153.7 KB)

Debt disputes involve disagreements with another person, business or company about a fixed or agreed sum of money, up to and including $25,000.

eLodgement of minor debts (PDF, 26.1 KB)

eLodgement allows QCAT clients to lodge minor debt applications and requests for decisions by default applications online

Minor civil disputes - appeals (PDF, 222.8 KB)

Explains how the minor civil dispute appeal process works in QCAT.

Mediation of minor civil disputes - consumer disputes and minor debts (PDF, 107.3 KB)

Find out more about mediation of consumer disputes or minor debts including the benefits of mediation and what happens on the day.

Mediation of minor civil disputes - fencing matters (PDF, 347.9 KB)

Mediation is a timely dispute resolution service in which a mediator will assist those directly involved in a QCAT application to discuss their differences and find a solution that suits them all.

Overhanging branches and debt disputes (PDF, 235.0 KB)

QCAT can make decisions regarding: recovering a debt from a neighbour as a result of minor overhanging branch removal and other disputes involving a tree affecting neighbouring land including damaging property, causing injury, or interfering with use of land.

Residential tenancy disputes fact sheet (PDF, 351.2 KB)

The Queensland Civil and Administrative Tribunal (QCAT) decides residential tenancy disputes.

Tenancy database orders.pdf (PDF, 158.0 KB)

A tenancy database is a list where landlords/agents record personal information about tenants who have had problems with their tenancies.

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Neighbourhood disputes (trees and fences)

Debt dispute fact sheet (PDF, 153.7 KB)

Debt disputes involve disagreements with another person, business or company about a fixed or agreed sum of money, up to and including $25,000.

Mediation of minor civil disputes - fencing matters (PDF, 347.9 KB)

Mediation is a timely dispute resolution service in which a mediator will assist those directly involved in a QCAT application to discuss their differences and find a solution that suits them all.

Overhanging branches and debt disputes (PDF, 235.0 KB)

QCAT can make decisions regarding: recovering a debt from a neighbour as a result of minor overhanging branch removal and other disputes involving a tree affecting neighbouring land including damaging property, causing injury, or interfering with use of land.

Tree dispute resolution (PDF, 155.4 KB)

QCAT can make decisions regarding: recovering a debt from a neighbour as a result of minor overhanging branch removal and other disputes involving a tree affecting neighbouring land including damaging property, causing injury, or interfering with use of land.

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Other

Building disputes fact sheet (PDF, 159.4 KB)

The Queensland Civil and Administrative Tribunal (QCAT) decides disputes about domestic and commercial building work.

Retirement village dispute resolution (PDF, 226.7 KB)

Explains the three step process you must follow to resolve retirement village disputes.

QCAT review jurisdiction fact sheet (PDF, 111.8 KB)

This fact sheet may assist persons entitled to seek review of decisions made by Queensland government departments and statutory agencies (the decision maker) which QCAT has specifically been empowered to review.

Right to information and privacy jurisdictions of QCAT factsheet (PDF, 163.5 KB)

People can use two different Acts to access information held by the Queensland Government: the Information Privacy Act 2009 (IP Act) and the Right to Information Act 2009 (RTI Act).

Victims of crime jurisdiction fact sheet (PDF, 161.8 KB)

The Victims of Crime Assistance Act 2009 (VCA Act) provides a financial assistance scheme to victims of violence (Victim Assist). It creates rights for victims of crime (victims) and also for persons from whom the State seeks recovery (offenders) to seek review of decisions through QCAT.

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QCAT service charter

QCAT service charter (PDF, 207.1 KB)

The main purpose of the Customer Service Charter is to improve access to QCAT's services and promote quality.

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Self-representation resources

Preparing statements.pdf (PDF, 162.8 KB)

A statement is a written outline of the facts of your case. Statements form the evidence you intend to rely on to support your case at the tribunal.

Statement example template.doc (DOC, 121.5 KB)

A statement is a written outline of the facts of your case. This template provides an example of how to present your statement.

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Last reviewed
30 May 2017
Last updated
30 May 2017

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