Request reasons for a decision

A party to a proceeding may, within 14 days after the decision takes effect, request reasons for the decision free of charge. These include written reasons or audio recordings of reasons.

In accordance with s122 (2) of the Queensland Civil and Administrative Tribunal Act 2009, this type of request should be made within 14 days from when the decision takes effect. This is usually the date the decision is made (unless the decision says otherwise)  however may be the date you received the decision if the dates differ.

If you are lodging a request for reasons outside the 14-day time limit you must provide a reason for an extension of time which will be considered by QCAT on a case-by-case basis.

QCAT will provide you a copy of the reasons by email or post or, if the reasons were provided orally at the hearing, you will be provided access to the audio recording. If you are unable to access an audio copy of reason (e.g. if you have a hearing impairment) please advise QCAT when requesting reasons.

If reasons were not provided orally, the request for reasons will be provided to the QCAT decision-maker who made the decision so they can prepare written reasons for the decision.

QCAT has 45 days after your request is made to provide the reasons unless the President of QCAT extends the time.

QCAT does not have to give reasons for some procedural decisions in relation to the proceedings.

See sections 122 and 123 of the Queensland Civil and Administrative Tribunal Act 2009 for more information.

If you wish to request reasons for the decision (written or audio) you can do so via QTranscripts.

To access QTranscripts services online a person must prove who they are by establishing a digital identity through myGovID or QGov.

A person uses a myGovID or QGov digital identity to make online QTranscripts requests.

Follow these steps to access QTranscripts:

  • Go to
  • Click on the Log In icon.
  • On selecting Log In to QTranscripts, you be given the option to login using myGovID or QGov.
  • If you do not have a myGovID or QGov identity, you will be prompted to create one.
  • Once you enter your details and log in to either myGovID or QGov you will be redirected back to QTranscripts as logged in.

If you need assistance in establishing a digital identity through myGovID or QGov, please visit How to set up | myGovID which provides a step-by-step guide. For any further issues about myGovID, visit their Help page or call 1300 287 539.

For any issues about QGov, call 13QGOV (13 74 68) or lodge an online query with QGov.

For further information please refer to the recording and transcription page on the Queensland Courts website.