Occupational regulation - QCAT Queensland Civil and Administrative Tribunal

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Occupational regulation

Occupational regulation matters

A range of occupations are governed by an authority, board, panel, committee or society.  These appointed bodies’ primary aim is to protect the public by:

  • determining working guidelines
  • assessing registration applications
  • investigating complaints
  • initiating proceedings against members for unsatisfactory professional conduct.

Sometimes a client is dissatisfied with the work, service or advice they receive from an individual, for example, an architect.  The client can contact the appointed body governing architects that is, the Board of Architects, which is responsible for investigating complaints and resolving minor disciplinary proceedings.
If the complaint is of a serious nature or the individual is not abiding by the appointed body’s decision, an application can be made by the appointed body to QCAT to conduct further disciplinary proceedings or enforce their decision. Only the appointed body can apply to QCAT for these matters.

If the individual who the complaint was made against does not agree with the disciplinary decision made by the appointed body, an application can be made to QCAT to review this decision.  Individuals can also apply to QCAT to review other decisions made by an appointed body including licensing and registration.

QCAT only hears matters against the following occupational groups:

If you are an individual, licensee or business owner and you have a dispute relating to a professional licence, visit administrative decisions.

Descriptions of QCAT's jurisdiction on this website are general information only. They do not definitively describe the types of applications on which QCAT can make decisions. The relevant legislation determines QCAT's jurisdiction. If you are unsure about your legal rights, you should seek legal advice. Your individual circumstances should guide any actions taken to resolve your dispute.

We cannot provide legal advice

As part of an independent tribunal, QCAT registry staff cannot provide legal advice.

Registry staff can explain and answer questions about how QCAT works and its processes.

Registry staff cannot help with:

* whether or not you should submit an application
* whether your application is under the correct jurisdiction
* if you should lodge an appeal or a counter-application
* recommending a specific lawyer to assist you
* how to word your application, supporting documents or what to say at a proceeding
* contacting a QCAT member or adjudicator directly
* predicting likely outcomes of a case or appeal
* helping you to prepare your case
* advising what orders/decisions you should seek
* explaining what you should do to follow QCAT directions
* enforcing an order or decision of the tribunal
* advising exact timeframes for resolution of a matter – this depends on your individual matter.

Last reviewed
29 November 2017
Last updated
29 November 2017

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