Debt Collectors - reviewable decisions

QCAT is able to review certain decisions made by the chief executive including decisions:

  • regarding the suitability of a person to hold a licence or registration certificate
  • issuing or refusing to issue a licence or registration certificate
  • issuing a licence or registration certificate on conditions
  • renewing or refusing to renew a licence or registration certificate
  • restoring or refusing to restore a licence or registration certificate
  • appointing or refusing to appoint a substitute licensee
  • amending conditions on a licence or registration certificate
  • immediately suspending a licence or registration certificate
  • cancelling a licence or registration certificate
  • refusing to grant an application for authority to open a trust account made by a collection agent
  • directing the operation of the licensee’s or collection agent’s accounts
  • not to deal with a claim against the Claim Fund
  • allowing or rejecting a claim against the Claim Fund.
Last updated:
1 October 2022