About QCAT
QCAT began operation on 1 December 2009 amalgamating 18 tribunals and 23 jurisdictions into one tribunal.
QCAT works to actively resolve disputes and deliver justice in a way that is independent, efficient, expert, accessible and flexible.
QCAT makes decisions on a range of matters for the first time (original decisions) and reviews decisions previously made by government agencies and statutory authorities (review decisions) across:
- administration for adults matters
- administrative decisions
- anti-discrimination matters
- building disputes
- children and young people matters
- consumer disputes
- debt disputes
- guardianship for adults matters
- minor civil disputes
- occupational regulation matters
- other civil disputes
- residential tenancy disputes
- retail shop lease disputes
- tree disputes.
Organisational structure
QCAT is part of the justice administration division within the Department of Justice and Attorney-General. The Minister responsible for QCAT is the Honourable Paul Lucas MP, Deputy Premier and Attorney-General and Minister for Local Government and Special Minister of State.
QCAT is led by the President, who is responsible for the overall successful operation and performance of the tribunal, and the Deputy President. The tribunal is made up by members, adjudicators and the registry.
QCAT Strategic Plan 2012-2015
The QCAT Strategic Plan 2012-2015 outlines five strategic priorities to achieve our vision to actively resolve disputes in a way that is fair, just, accessible, quick and inexpensive. The strategic priorities included within the plan are:
- embedding alternative dispute resolution (ADR)
- resourcing, people and processes
- governance – roles and responsibilities
- jurisdictional coverage and demand management
- engaging with stakeholders.