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About QCAT

Residential tenancy disputes

QCAT began operation on 1 December 2009 amalgamating 18 tribunals and 23 jurisdictions into one tribunal.

QCAT is an independent tribunal which actively resolves disputes in a way that is fair, just, accessible, quick and inexpensive.

QCAT makes decisions on a range of matters for the first time (original decisions) and reviews decisions previously made by government agencies and statutory authorities (review decisions) across:

Organisational structure

QCAT is part of the justice administration division within the Department of Justice and Attorney-General. The Minister responsible for QCAT is the Honourable Yvette D'Ath, Attorney-General and Minister for Justice.

QCAT is led by the President, who is responsible for the overall successful operation and performance of the tribunal, and the Deputy President. The tribunal is made up by members, adjudicators and the registry.

QCAT Strategic Plan 2013-2016

The QCAT Strategic Plan 2013-2016 outlines five strategic priorities to achieve our vision to actively resolve disputes in a way that is fair, just, accessible, quick and inexpensive. The strategic priorities included within the plan are:

  • engaging with stakeholders
  • resourcing, people and processes
  • governance – roles and responsibilities
  • jurisdictional coverage and demand management
  • embedding alternative dispute resolution (ADR)

Last reviewed
13 September 2013
Last updated
17 February 2015

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