Case types

QCAT deals with a wide range cases in the following matter types

Help and further information

The Queensland Civil and Administrative Tribunal (QCAT)’s registry is here to administer your matter and provide general information. Please see below what registry staff can and cannot do to assist with your matter.

Registry staff can:

* answer questions about QCAT processes

* provide information about QCAT’s different types of forms that are available for your consideration

* provide you with information and support about how to lodge an application

* refer and/or process any request to access the QCAT register of proceedings (a publicly available list of QCAT cases) or the record of proceedings (the case files themselves)

* advise on fees and allowances, and how to apply for a waiver of fees

* guide you in checking your forms are complete before lodgement (e.g. signed in the correct places)

* give you information on legal organisations that could help.

Registry staff cannot:

* provide legal advice

* advise on whether you should submit an application and whether you are filing under the correct legal area (eg minor civil dispute – consumer or trader or minor civil dispute – minor debt)

* tell you if you should lodge an appeal or a counter-application

* recommend a specific lawyer to assist you

* instruct you on how to word your application, supporting documents or what to say at a proceeding

* contact a QCAT member or adjudicator directly on your behalf

* predict likely outcomes of a case or appeal

* help you prepare your case

* advise what orders or decisions you should seek

* explain what you should do to follow QCAT directions

* recommend your next steps regarding enforcing an order or tribunal decision

* advise on exact timeframes for resolution of a matter – this depends on your individual matter

For Legal advice:

For assistance in legal proceedings:

Community legal centres

Caxton Legal Centre
The Caxton Legal Centre is an independent, non-profit community organisation providing free legal and social work advice, assistance and referrals to the general public. Please note that the Caxton Legal Centre does not provide advice about building or other business and commercial disputes.

Youth Advocacy Centre
The Youth Advocacy Centre offers free confidential legal and welfare assistance to young people under 17 years who live in or around Brisbane. Telephone support is also provided to young people outside of Brisbane and throughout Queensland.