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Privacy and security

Our department is committed to protecting user privacy. We understand and appreciate that visitors and users of this website are concerned about their privacy and the confidentiality and security of any information that may be provided to us.

The Information Privacy Act 2009 regulates how Queensland Government agencies manage your personal information. Under the Information Privacy Act 2009, government agencies such as the Department of Justice and Attorney-General are required to manage personal information in accordance with 11 information privacy principles.

QCAT continually assesses our business group and work units' compliance with the information privacy principles.

If you want to check the extent to which the information privacy principles currently apply to your transactions with us, you should either:

  • contact the QCAT registry
  • obtain the assistance of the Department of Justice and Attorney-Generals’s privacy contact officer on 07 3239 3439
  • email the Privacy Unit at

For more information, visit the visit the privacy page on the Department of Justice and Attorney-General's website.


This website uses cookies to collect information about our visitors and to track advertising campaign data. A 'cookie' is a small file that is sent to your computer when you visit our website. When you visit our website again, the cookie provides us with information about your interactions within our website. Cookies may store user preferences and other information. You can set your browser to refuse cookies or to indicate when a cookie is being sent. However, some of our website features or services may not function properly without cookies.

What is a cookie?

A cookie is a message given to a web browser by a web server. The browser stores the message in a text file called cookie.txt. The message is then sent back to the server each time the browser requests a page from the server.

The main purpose of cookies is to identify users and possibly prepare customised web pages for them. When you enter a website which is using cookies, you may be asked to fill out a form providing such information as your name and interests. This information is packaged into a cookie and sent to your web browser which stores it for later use. The next time you go to the same website, your browser will sent the cookie to the web server. The server can use this information to present you with custom web pages. So, for example, instead of seeing just a generic welcome page, you might see a welcome page with your name on it.

The name cookie derives from UNIX objects called magic cookies. These are tokens that are attached to a user or program and change depending on the areas entered by the user or program. Cookies are also sometimes called persistent cookies because they typically stay in the browser for long periods of time.

Your emails

This is a Queensland Government website. Email correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2002 and other relevant regulations.

Your name and address details will not be added to a mailing list nor will we disclose these details to third parties without your consent unless required by law. Email messages may be monitored by our web team for system troubleshooting and maintenance purposes.


When you purchase an item at QCAT, your personal and financial details are protected at all stages of the transaction. In order to process your payment we need to know your name, party details and credit card details.

Your credit card details are not stored on our servers at any stage of the transaction.

We accept VISA and Mastercard credit cards for payment when using the Credit Card Authorisation. (PDF, 183.8 KB)

Last reviewed
5 March 2014
Last updated
5 March 2014

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