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Financial loss caused by a property agent

If you have suffered a financial loss because of certain actions of agents or their employees, you may make a claim against the Claim Fund.

These agents include:

  • real estate agents
  • property auctioneers
  • resident letting agents
  • pastoral houses.

You can make a claim relating to property or land if the agent or their employee:

  • did not deal with trust money properly
  • did not disclose their financial interest in the property before you signed a contract
  • made a false representation about a property
  • did not advise you in writing before you signed a contract, that vacant land could not be used for residential purposes
  • did not give you a statement that identified the lot you were buying
  • stole or misused property or funds entrusted to them, such as not forwarding bond money to the Residential Tenancies Authority.

To lodge a claim contact the Office of Fair Trading who will investigate your case and then refer it to QCAT.

Any description of QCAT's jurisdiction on this website is general information only and is not intended to precisely define the types of applications that QCAT has the power to decide. QCAT's jurisdiction is determined by the relevant legislation. If you are unsure about your legal rights you should seek legal advice. Any actions taken to resolve your dispute should be determined by your individual circumstances.

QCAT can review a decision made by the Commissioner for Fair Trading against a property agent which is valued up to and including $10,000.

Last reviewed
9 November 2011
Last updated
27 March 2012

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