Building disputes
Before you make an application
Parties are required to participate in a dispute resolution process with the Queensland Building and Construction Commission (QBCC) before making a commercial or domestic building dispute application to QCAT.
A letter from the QBCC advising of the outcome of this process must be provided when commencing a QCAT application. Applications cannot be accepted at QCAT without this letter from the QBCC.
QCAT decides disputes related to building activities including:
- domestic and commercial building work
- disciplinary proceedings against building certifiers and contractors.
QCAT also reviews decisions made by:
- the Queensland Building and Construction Commission (QBCC) - related to disciplinary proceedings and licencing and permits
- the QBCC related to rectification of work, insurance claims, exclusions and bans for domestic building work
- an adjudication registrar.
If you wish to make a complaint against a builder please contact the Queensland Building and Construction Commission.
QCAT is separate to the Building and Development Dispute Resolution Committees which review decisions made by the local council or private building certifiers. These decisions are not reviewable by QCAT.