QCAT conducts disciplinary proceedings against:
- property agents: holders of auctioneer and real estate agent licences
- resident letting agents
- real estate salespersons.
Only the chief executive of the Department of Justice and Attorney-General can apply to commence disciplinary proceedings against property agents, resident letting agents and real estate salespersons.
If QCAT finds that grounds for discipline are established QCAT may make an order:
- reprimanding the person
- requiring the person to pay a fine
- requiring the person to pay compensation to someone who has suffered loss
- disqualifying the person from holding a licence or registration certificate
- suspending, cancelling or imposing conditions on the person’s licence or registration certificate.
Review of the chief executive's decision
QCAT is able to review certain decisions of the chief executive regarding licensing, registration, the operation of agent’s trust accounts and claims against the Claim Fund, including decisions:
regarding the suitability of a person to hold a licence or registration certificate
For more information see
Lodging a financial claim
If you have suffered a financial loss because of the actions of a property agent you may make a claim against the Claim Fund. If you would like to make a claim against the Claim Fund contact the Office of Fair Trading who will investigate your case. Only Fair Trading deals with financial claims.
Queensland legislation related to property agents includes the:
- Agents Financial Administration Act 2014
- Property Occupations Act 2014
- Queensland Civil and Administrative Tribunal Act 2009
The Acts are available from the Office of the Queensland Parliamentary Counsel.