If you are a parent or carer the following decisions made by the department can be reviewed:
- directing a parent in relation to a supervision matter stated in a child protection order
- deciding who will care for a child under a child protection order which has granted the chief executive custody or guardianship
- not informing a child’s parents of who is caring for the child and where they are living
- refusing to allow contact between a child and the child’s parents or a member of the child’s family
- restricting or imposing conditions on the contact between a child and the child’s parents or a member of the child’s family
- removing a child from a carer
- refusing application for or renewal of a licence for reasons other than not having a positive prescribed notice or blue card
- refusing application for or renewal of a certificate of approval as an approved foster carer or an approved kinship carer in situations for reasons other than not having a positive prescribed notice or blue card
- cancelling an authority
- refusing an application for an amendment of authority other than a provisional certificate
- amending an authority other than a provisional certificate
- suspending or cancelling an authority other than a provisional certificate.
If you feel the decision is wrong you can apply for a review of the decision. Generally you need to apply to QCAT for a review of a decision within 28 days of you being notified of the decision.
If you have not received reasons for the decision you have 28 days to apply to QCAT from the day the reasons are given to you or 28 days from when you asked for the reasons, whichever is earliest. There are exceptions to the 28 day rule so check your QCAT information notice for information about the time limit that applies in your case.
When you apply for a review of the decision you can also apply for a stay of the decision. Your application for a stay will be considered by QCAT at a hearing. A stay stops the decision being carried out until a final hearing can be held. A stay will only be agreed to in special circumstances and may not be granted.