QCAT Welcomes SANDI to the team!

QCAT has a new chatbot to help people resolve tree and fence disputes any time of the day or night.

The chatbot, called SANDI, is designed to give people information about QCAT fence and tree processes 24 hours a day, seven days a week.

People can enter questions in their own words and SANDI will provide plain English information and links to relevant QCAT webpages and forms.

SANDI is designed with busy people in mind, and allows people to access QCAT information at times convenient to them, rather than being limited to standard business hours.

SANDI guides you through the tribunal process and there is a list of frequently asked questions about trees and fences.

You can find SANDI on the bottom right hand corner of the QCAT home page.

We’d love to hear from you. Contact us to share your feedback about SANDI.