The Queensland Civil and Administrative Tribunal has updated a number of its minor civil disputes (MCD) forms with the aim to make them easier to understand and complete.
The MCD jurisdiction is one of the largest within QCAT with 18,738 applications state-wide last financial year, covering a wide range of matters including debt disputes, consumer and trader disputes, dividing fence disputes and residential tenancy disputes.
Twenty MCD and related forms have been updated following significant consultation with internal and external stakeholders to create simple and user-friendly forms, to improve the overall customer experience and to enhance the delivery of service.
The updated forms are also designed to be built into a new civil case management system being developed by the Department of Justice and Attorney-General that will allow electronic case filing across QCAT and Magistrates Courts.
The new electronic system, expected to go-live in early 2022, will include a portal enabling online lodgement and interaction between the parties and the registry, and enable self-represented parties to manage their cases electronically 24/7, delivering a contemporary experience by providing a more accessible, easy-to-use and convenient service for Queenslanders.
QCAT updated forms to come into effect 6.9.21