Feedback and complaints - QCAT Queensland Civil and Administrative Tribunal

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Feedback and complaints

For feedback

We encourage and welcome your feedback as an important source of service improvements and justice delivery ideas, and a valuable channel for communicating with you.

To provide feedback on a QCAT service, procedure, practice or policy you can:

Please note, if your inquiry is about a potential or current matter, please email

For complaints

We would like to know if you have a complaint about our services, procedures, practices or policies.

QCAT is committed to:

  • listening to your complaint, to improve our service delivery
  • providing you with accessible complaint options
  • efficiently and fairly managing your complaint.

To make a complaint, please:

Are you a child or young person in care?

If you are unhappy about something that has happened at QCAT, you can use our QCAT child-friendly complaint form (DOCX, 360.8 KB) to let us know why you are unhappy and what you would like to happen.

Last reviewed
15 November 2017
Last updated
10 October 2018

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