QCAT COVID-19 Update

Last updated 11 August 2021

QCAT COVID-19 Updated Arrangements 11 August

Following the lifting of the South East Queensland lock down on Sunday, 8 August 2021 at 4pm, QCAT’s Brisbane Registry at 259 Queen Street will return to normal operations from Wednesday, 11 August.

Practice Direction No. 3 of 2021 has been updated to reflect the new arrangements and the QCAT Registry is again open to the public.

For information about arrangements at local courthouses, please visit the Queensland Courts website www.courts.qld.gov.au.

The Premier has advised masks are to carried at all times and must be worn. This measure has been put in place to protect ourselves, and the people around us, especially those most vulnerable. As a result, please wear a mask at all times when visiting QCAT.

Health advice

For the most up to date information about COVID-19 please visit the Queensland Health website or the Queensland Government Covid-19 website.

Previous updates

For past updates, please click on the links below.

On 8 August 2021, the Premier announced the lockdown across the 11 South East Queensland local government areas will be lifted from 4:00pm Sunday 8 August 2021, and Cairns and Yarrabah will commence a three-day lockdown until 4:00pm Wednesday 11 August 2021.

The Premier has advised masks are to carried at all times and must be worn. This measure has been put in place to protect ourselves, and the people around us, especially those most vulnerable. As a result, please wear a mask at all times when visiting QCAT and SEQ Magistrates Courts.

259 Queen Street hearing and registry counter arrangements

The following directions apply for Monday 9 August and Tuesday 10 August 2021:

  • At 259 Queen Street, the Registry counter is open to the public between 8:30am and 4:30pm
  • Masks must be worn at 259 Queen Street
  • You can continue to contact QCAT by phone on 1300 753 228
  • Any proceedings listed for in-person attendance will proceed by telephone or videoconferencing.

QCAT matters listed for hearing at a SEQ Magistrates Court

The following directions apply for Monday 9 August and Tuesday 10 August 2021:

  • SEQ Courthouses return to normal operations (see QLD Courts website for more information)
  • Masks must to be worn in any SEQ Magistrates Court
  • Any QCAT matters listed for hearing at a SEQ Magistrates Court will proceed by telephone or videoconferencing.

QCAT matters at the Cairns Magistrates Court

The following directions apply for Monday 9 August to Wednesday 11 August 2021:

  • The Cairns Magistrates Court registry counter is closed
  • All urgent QCAT matters can be filed by email during the lockdown period to courthouse.cairns@justice.qld.gov.au
  • Any QCAT hearings listed will be adjourned.

QCAT will provide a further update once further information is received regarding the 3-day lockdown.

2 August 2021

On 2 August 2021, the Deputy Premier announced the 3-day lockdown will extend to 4.00pm Sunday 8 August 2021 across the 11 South East Queensland local government areas.

QCAT Practice No. 3 of 2021 (PDF, 2.0 MB) has been issued by QCAT’s President relating to Tribunal’s operations during the current lockdown.

The following directions apply from Tuesday, 3 August 2021 until further notice.

259 Queen Street hearing and registry counter arrangements

  • At 259 Queen Street, the Registry counter is closed and any parties attending 259 Queen Street will be turned away by Queensland Protective Services
  • You can continue to contact QCAT by phone on 1300 753 228
  • Any material can be filed by email (as well as our online services) and filing fees paid by phone
  • If you file any material by email, you must also file this in hard copy no later than 7 days after the end of lockdown
  • Any proceedings listed for in-person attendance will proceed by telephone or videoconferencing.

QCAT matters listed for hearing at a SEQ Magistrates Court

  • Any QCAT matters listed for hearing at a SEQ Magistrates Court will proceed by telephone or videoconferencing.

1 August 2021

On 31 July 2021, 11 South East Queensland local government areas commenced a 3-day lockdown from 4.00pm on 31 July 2021, lasting until 4.00pm Tuesday 3 August 2021. One of the conditions of this lockdown relates to a 10 km travel limitation and as a consequence, all QCAT hearings in South East Queensland are impacted.

259 Queen Street hearing and registry counter arrangements for Monday 2 August 2021

  • At 259 Queen Street, the Registry counter is closed and any parties attending 259 Queen Street will be turned away by Queensland Protective Services
  • You can continue to contact QCAT by phone on 1300 753 228 between 8.30am to 3.00pm
  • Any material can be filed by email (as well as our  online services) and filing fees paid by phone
  • If you file any material by email, you must also file this in hard copy no later than 7 days after the end of lockdown
  • Any proceedings which have already been listed as telephone hearings shall continue as telephone hearings
  • Any other matter listed for in-person attendance for Monday will not proceed and will be adjourned on the papers.

QCAT matters listed for hearing at a SEQ Magistrates Court

  • Any QCAT matters listed for hearing at a SEQ Magistrates Court will not proceed and will be adjourned on the papers.

QCAT will review arrangements for hearings currently scheduled on Tuesday 3 August 2021, and parties will be contacted as soon as possible.

6 April 2021

Following the announcement of easing of COVID-19 restrictions in Greater Brisbane, changes have been made to QCAT operations.

For the next four days, 6-9 April 2021:

  • all hearings at QCAT’s Brisbane registry at 259 Queen Street will be conducted by telephone or rescheduled if this is not possible; and
  • all QCAT hearings at Caboolture, Cleveland, Ipswich, Pine Rivers, Richlands, Sandgate and Wynnum will also be conducted by telephone or rescheduled if this is not possible.

QCAT’s registry is operating as normal. You can continue to contact QCAT by phone on 1300 753 228 between 8.30am to 3.00pm.

The Premier announced on 1 April 2021 that until 12 noon on 15 April 2021, masks are to carried at all times and must be worn where people cannot socially distance. This new measure has been put in place to protect ourselves, and the people around us, especially those most vulnerable. As a result, it is recommended to wear a mask at all times when visiting QCAT.

For QCAT matters held in other Magistrates Courts in Greater Brisbane and the rest of Queensland, please contact your local courthouse for further information.