QCAT COVID-19 Update

Last updated 11 January

Update to QCAT due greater Brisbane COVID-19 restrictions

The Premier announced on 11 January 2021 that until 1am on 22 January 2021, masks are to carried at all times and must be worn where people cannot socially distance.  This new measure has been put in place to protect ourselves, and the people around us, especially those most vulnerable. As a result, it is recommended to wear a mask at all times when visiting QCAT.

Update to QCAT registry opening hours due to Greater Brisbane COVID-19 lockdown

The QCAT registry is closed on Friday 8 January 2021 at 4pm.

The QCAT registry is  open on Monday 11 January 2021 from 8.30am to 4pm.

Please only attend the Brisbane registry in person if your matter is truly urgent.

All matters to be heard on Monday and Tuesday 11 and 12 January are adjourned to a date to be fixed.

Hearing arrangements for QCAT for Monday 11 January 2021 and Tuesday 12 January 2021

On 8 January 2021 the Greater Brisbane was declared a COVID-19 hotspot with the enforcement of a 3-day lockdown commencing at 6pm on 8 January 2021, lasting until 6pm Monday 11 January 2021. As a consequence, all QCAT hearings listed on 11 and 12 January 2021 are adjourned to a date to be fixed.

Current status of QCAT Residential Tenancy Disputes

Residential tenancy disputes are dealt with by QCAT under the Residential Tenancies and Rooming Accommodation Act 2008. In regional Queensland, the Magistrates Court deals with these disputes, acting as QCAT.

On 29 September 2020, the Residential Tenancies and Rooming Accommodation (COVID-19 Emergency Response) Amendment Regulation 2020 (RTRA Amendment Regulation) commenced, amending the Residential Tenancies and Rooming Accommodation (COVID-19 Emergency Response) Regulation 2020.

The RTRA Amendment Regulation means that the 6-month moratorium and measures to support it cease to apply after 29 September 2020, including:

  • fixed term agreement extensions for COVID-19 impacted tenants;
  • ending agreement provisions that prevent property owners from ending tenancies with COVID-19 impacted tenants without grounds and provide additional grounds for parties to end tenancies;
  • adjusted rent and bond processes that support parties to negotiate arrangement to manage the COVID-19 impacts on their tenancies;
  • mandatory conciliation of COVID-19 related tenancy disputes through the Residential Tenancies Authority.

However, the following protections continue until 31 December 2020:

  • provisions allowing tenants experiencing domestic and family violence to end their tenancies quickly;
  • protections for tenants against being listed in a tenancy database for rent arrears caused by COVID-19 impacts;
  • limits on reletting costs for eligible tenants who end their fixed term lease early;
  • short term tenancy statement extensions for moveable dwellings;
  • entry restrictions and requirements to support COVID-19 social distancing measures;
  • relaxed repair and maintenance obligations.

Further information can be found on the Residential Tenancies Authority website, or you can visit the Queensland Government’s Residential Rental Hub.

Health advice

For the most up to date information about COVID-19 please visit the Queensland Health website.

Previous updates

For past updates, please click on the links below.