Self Representation Service
The Self Representation Service is run by the Queensland Public Interest Law Clearing House Incorporated (QPILCH), an independent, non-profit community based legal organisation that coordinates pro bono legal services for individuals and community groups.
The Service provides free legal advice and assistance via offices in Brisbane and Townsville or by phone for people living outside of those areas.
Eligibility for Self Representation Service assistance
You will be eligible for assistance if your legal problem falls within one of the following areas:
- administrative review
- children and young people
- guardianship and administration
- information and privacy rights
- manufactured homes
- residential tenancies and rooming accommodation
- retirement villages.
People appealing a QCAT decision, even if it does not relate to one of the areas above, will also be eligible for assistance.
A person's means determines the level of assistance and priority is given to those who cannot afford private legal help. The Service may not provide assistance in some cases such as those which lack legal merit or those which are so urgent the Service cannot effectively provide assistance in time.
Assistance provided may include:
- legal advice, including advice about appealing a QCAT decision
- help in drafting documents, including QCAT application forms and correspondence
- advice about other options for dispute resolution
- information about QCAT’s processes.
The Service does not provide tribunal representation and does not act on a person’s behalf. It may refer a matter if appropriate for further advice, support or representation.
QPILCH will contact people eligible for assistance to arrange an appointment with a solicitor. If a person is not eligible for assistance, they will be notified of the reasons in writing.