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Self Representation Service

The Self Representation Service is run by the Queensland Public Interest Law Clearing House Incorporated (QPILCH), an independent, non-profit community based legal organisation that coordinates the provision of pro bono legal services for individuals and community groups.

The Service provides free legal advice and assistance via offices in Brisbane and Townsville, and assistance is available by phone for people living outside of those areas.

Eligibility for assistance from the Self Representation Service

You will be eligible for assistance from the Service if your legal problem falls within one of the following areas: 

  • administrative review
  • anti-discrimination
  • child and young people
  • guardianship and administration
  • information and privacy rights
  • manufactured homes 
  • residential tenancies and rooming accommodation 
  • retirement villages.

People appealing a QCAT decision, even if it does not relate to one of the areas above, will also be eligible for assistance.

The level of assistance provided will be determined by a person’s means and priority will be given to those who cannot afford private legal assistance. The Service may not provide assistance in some cases such as those cases which lack legal merit or those which are so urgent the Service cannot effectively provide assistance in time.

Assistance provided

Assistance provided may include:

  • legal advice, including advice about appealing a QCAT decision
  • assistance in drafting documents including QCAT application forms and correspondence
  • advice about other options for the resolution of a dispute, and
  • advice about QCAT’s processes.

The Service does not provide representation or act on a person’s behalf. The Service may refer a matter if appropriate for further advice, support or representation.

Applying for assistancePeople seeking assistance from the Service need to complete a QPILCH application form which is available from the QCAT’s Brisbane registry or from the QPILCH website.

People eligible for assistance will be contacted by QPILCH to arrange a 45 minute appointment with a solicitor. If a person is not eligible for assistance, they will be notified of the reasons in writing.

Last reviewed
21 March 2012
Last updated
24 August 2015

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