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Dispute resolution at QCAT

QCAT is committed to actively resolving disputes for Queenslanders.

QCAT uses dispute resolution techniques in some matters to help parties reach an agreement before a QCAT hearing.

QCAT may order that all parties involved in a matter attend mediation or a compulsory conference.

Mediation and compulsory conferences are types of dispute resolution that offer benefits to the parties involved including:

  • assisting to identify the issues that need to be resolved
  • the early resolution of matters
  • reduced stress due to the more informal nature of the session
  • maintaining ongoing relationships between parties
  • reducing costs for parties
  • better tailored solutions to meet the needs of parties
  • better understanding of the powers of the tribunal to deal with the dispute.

The Dispute Resolution Branch may be able to assist you by using ADR to resolve your dispute before you apply to QCAT.

Last reviewed
1 October 2013
Last updated
30 March 2016

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