Property agents
Disciplinary proceedings
QCAT conducts disciplinary proceedings against holders of property agent licences (property agents) including:
- real estate agents
- auctioneers
- resident letting agents
- pastoral houses
- registered employees.
After the complaint has been investigated and referred by the Commissioner for Fair Trading (the Commissioner). Only the Commissioner can apply to commence disciplinary proceedings against a property agent or registered employee in QCAT.
If QCAT finds that grounds for discipline are established the tribunal may:
- issue a reprimand to the property agent
- require the property agent to pay a fine
- impose conditions, amend or revoke the conditions of the property agent’s licence or registration certificate
- suspend a property agent’s licence or registration certificate for a stated period of time
- cancel a property agent’s licence or registration certificate
- disqualify the property agent for a stated period or permanently from holding a licence or registration certificate
- issue another order the tribunal considers appropriate.
Review of the Commissioner’s decision
QCAT is able to review decisions made by the Commissioner, regarding licensing, registration and minor claims valued up to and including $10,000 against the Claim Fund.
Lodging a financial claim
If you would like to make a financial claim against a property agent through the Claim Fund contact the Office of Fair Trading who will investigate your case. Only the Office of Fair Trading deals with financial claims.
QCAT is able to review decisions made by the Commissioner against property agents including decisions:
- regarding the suitability of an individual to hold a licence
- issuing or refusing to issue a licence
- issuing a licence on conditions
- renewing or refusing to renew a licence
- restoring or refusing to restore a licence
- appointing or refusing to appoint a substitute licensee
- amending licence conditions
- immediately suspending a licence
- regarding the suitability of a person to be a registered employee
- issuing or refusing to issue a registration certificate
- issuing a registration certificate on conditions
- renewing or refusing to renew a registration certificate
- restoring or refusing to restore a registration certificate
- amending a registration certificate conditions
- immediately suspending a registration certificate
- approving or refusing to approve an application to be an approved auditor for a stated licensee
- withdrawing approval as an approved auditor
- freezing a licensee’s accounts.