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Motor dealers

Disciplinary proceedings

QCAT conducts disciplinary proceedings against holders of motor dealer licences (licensee) and their registered employees (registered person) after the complaint has been investigated and referred by the Commissioner for Fair Trading (the Commissioner). Only the Commissioner can apply to commence disciplinary proceedings against a licence holder or registered employee in QCAT.

If QCAT finds that grounds for discipline are established the tribunal may:

  • make an order reprimanding the licensee or registered person
  • require the licensee or registered person to pay a fine
  • impose conditions upon or amend or revoke the conditions of the licensee’s licence or registered person’s registration certificate
  • suspend the licensee’s licence or registered person’s registration certificate for a stated period of time
  • cancel the licensee’s licence or registered person’s registration certificate
  • disqualify the licensee or registered person for a stated period of time or permanently from holding a licence or registration certificate
  • issue another order the tribunal considers appropriate.

Review of the Commissioner’s decision

QCAT is able to review decisions made by the Commissioner regarding licensing, registration and minor claims valued up to and including $10,000 against the Claim Fund.

Apply for a review of the Commissioner’s decision.

Lodging a financial claim

If you would like to make a financial claim against a motor dealer through the Claim Fund contact the Office of Fair Trading who will investigate your case. Only Fair Trading deals with financial claims.

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QCAT is able to review decisions made by the Commissioner against licensees or registered persons including decisions:

  • regarding the suitability of an individual to hold a license
  • issuing or refusing to issue a licence
  • issuing a licence on conditions
  • renewing or refusing to renew a licence
  • restoring or refusing to restore a licence
  • appointing or refusing to appoint a substitute licensee
  • amending licence conditions
  • immediately suspending a licence
  • regarding the suitability of a person to be a registered employee
  • issuing or refusing to issue a registration certificate
  • issuing a registration certificate on conditions
  • renewing or refusing to renew a registration certificate
  • restoring or refusing to restore a registration certificate
  • amending a registration certificate conditions
  • immediately suspending a registration certificate
  • approving or refusing to approve an application to be an approved auditor for a stated licensee
  • withdrawing approval as an approved auditor
  • freezing a licensee’s accounts.  

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Any description of QCAT's jurisdiction on this website is general information only and is not intended to precisely define the types of applications that QCAT has the power to decide. QCAT's jurisdiction is determined by the relevant legislation. If you are unsure about your legal rights you should seek legal advice. Any actions taken to resolve your dispute should be determined by your individual circumstances.

If you are seeking a review of an authority's decision, generally you must apply within 28 days of the decision being made. There are exceptions to this rule - check your information notice about the specific time limit in your case.

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Last reviewed
9 November 2011
Last updated
27 March 2012

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