Guardianship information - QCAT Queensland Civil and Administrative Tribunal

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Guardianship information

Guardianship Information Service

If you have been appointed as a guardian, you can find out more about the process and requirements from the Office of the Public Guardian's Guardianship Information Service.


What is impaired decision making capacity?

Impaired decision making capacity is the inability to go through the process of reaching a decision and putting it into effect. There are three elements to making a decision:

  • understanding the nature and effect of the decision;
  • freely and voluntarily making a decision; and
  • communicating the decision in some way.

If an adult is unable to carry out any part of this process for decision making, the adult is said to have impaired decision making capacity. Impaired decision making capacity is not ignorance, eccentricity, different ethical views, cultural diversity, poor communication, poor judgement or poor decision making.

It is important to note that all adults who are the subject of an application before QCAT are presumed to have capacity until QCAT determines otherwise.

What is capacity for a matter?

The Guardianship and Administration Act 2000 refers to capacity for a ‘matter’. This means an adult may have capacity for decision making in some areas but not in others. For example, an adult may have capacity to make decisions of a personal nature such as where to live, but not a decision relating to a serious health care matter. In this example, QCAT would take the least restrictive option and appoint a guardian to make health care decisions only.

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What happens if the appointment is urgent?

QCAT has the power to grant interim orders as an emergency measure when immediate action is required to protect adults with impaired decision making capacity from situations of harm or risk. This is a temporary measure for the protection of the adult from abuse, neglect or exploitation.

QCAT can make an interim order without a hearing and then conduct the final hearing at a later date. Interim orders can be made for up to three months. They are only made in exceptional circumstances and will not be applied if there are appropriate people available to act as statutory health attorneys and the urgency is about health care for the adult.

Apply for an interim order.

Can a complaint be made about a guardian?

If a person suspects that a guardian is acting contrary to the general principles or the health care principle in the Guardianship and Administration Act 2000, they can contact the Office of the Public Guardian and lodge a complaint.

The Public Guardian has the power to investigate complaints about the actions of a guardian. QCAT can suspend a guardian’s powers for three months to allow an application to come before QCAT.

If a guardian is suspended, the Public Guardian is automatically appointed for the period of the suspension.

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Can QCAT review an appointed guardian?

There are three different QCAT guardian reviews. An in-person hearing or a hearing based on written information only is held. This gives interested parties an opportunity to put forward their views about the actions of a guardian or any new or relevant information about the adult's circumstances that may affect the appointment.

Anyone with an interest in the matter can request a review - a guardian, an administrator, family member, the Public Guardian, The Public Trustee of Queensland or the adult concerned.

Apply for a requested review

Can I apply for a stay of a decision that someone is making for an adult with impaired decision making capacity?

You can apply for a stay to temporarily stop the decision being made until the final hearing. A stay can only be applied for if:

  • QCAT has accepted an application regarding the adult but the hearing has not been held, and
  • the guardian is called to make a decision for the adult that may be beyond their capacity to make, or
  • there is a dispute about the decision.

Apply for a stay of a decision.

What happens if there is a disagreement between an adult’s guardian and other people involved in making decisions for them?

Disputes or disagreements between guardians, administrators or attorneys can be referred to the Office of the Public Guardian and settled through mediation.

If mediation fails to resolve a disagreement about a health matter, the Public Guardian has the authority to make the decision but must advise QCAT of the details of the decision made. All parties should work closely together to ensure the best interests of the adult.

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Descriptions of QCAT's jurisdiction on this website are general information only. They do not definitively describe the types of applications on which QCAT can make decisions. The relevant legislation determines QCAT's jurisdiction. If you are unsure about your legal rights, you should seek legal advice. Your individual circumstances should guide any actions taken to resolve your dispute.

Last reviewed
26 May 2017
Last updated
26 May 2017

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