Our policies
Documents in the publication scheme can either be downloaded directly from these pages or a request can be made to access them.
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The purpose of the Queensland Civil and Administrative Tribunal Rules 2009 (rules) is to ensure matters before the tribunal are dealt with in a way that is accessible, fair, just, economical, informal and quick.
Practice directions are guidelines for QCAT proceedings. The directions provide more information on specific issues and complement existing QCAT legislation and rules.
The tribunal provides a fair and transparent process for public and media access to QCAT records and information.
The Queensland Civil and Administrative Tribunal (QCAT) delivers justice in a way that is independent, efficient, expert, accessible and flexible. The tribunal is committed to a fair and transparent process to allow members of the media access to QCAT records.
The purpose of this protocol is to establish a clear system for receiving, recording, managing, investigating and resolving complaints to QCAT.