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Publications

    Annual reports

    QCAT Annual Report 2009-10

    The Queensland Civil and Administrative Tribunal’s annual report summarises its financial and corporate performance for 2009-10.

    QCAT Annual Report 2010-11

    The Queensland Civil and Administrative Tribunal’s annual report summarises its financial and corporate performance for 2010-11.

    QCAT Annual Report 2011-12

    The Queensland Civil and Administrative Tribunal’s annual report summarises its financial and corporate performance for 2011-12.

    QCAT Annual Report 2012-13

    The Queensland Civil and Administrative Tribunal’s annual report summarises its financial and corporate performance for 2012-13.

    QCAT Annual Report 2013-14

    https://squizadmin.justice.qld.gov.au/www.qcat.qld.gov.au/about-qcat/publications/annual-report-2013-14

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    Application checklists

    Application checklist: tree dispute resolution (PDF, 262.4 KB)

    This application checklist should be used for tree dispute resolutions and as a reference to guide submission of application to QCAT

    Application checklist form 2 - residential tenancy matters (PDF, 188.2 KB)

    A checklist for Form 2 - Application for minor civil dispute – residential tenancy dispute. This checklist should be read in conjunction with the complete Form 2.

    Application checklist form 3 - minor debt (PDF, 195.1 KB)

    A checklist for Form 3 - Application for minor civil dispute - minor debt . This checklist should be read in conjunction with the complete Form 3.

    Application checklist form 53 - dividing fence disputes (PDF, 188.8 KB)

    A checklist for Form 53 - Application for a minor civil dispute - dividing fences. This checklist should be read in conjunction with the complete Form 53.

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    Fact sheets

    Appearance and representation

    Appearance at QCAT (PDF, 142.3 KB)

    Outlines who can appear at QCAT for entities, joint applicants, landlords and rooming accommodation providers.

    Differences between appearance and representation at QCAT (PDF, 150.9 KB)

    Outlines differences between appearance and representation at QCAT.

    Representation at QCAT (PDF, 141.2 KB)

    Outlines which parties need permission to be represented before QCAT, limitations on representation and how to apply for permission to be represented.

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    General

    About QCAT.pdf (PDF, 141.3 KB)

    The Queensland Civil and Administrative Tribunal (QCAT) is committed to actively resolving disputes in a way that is fair, just, accessible, quick and inexpensive. QCAT is a tribunal, not a court. A tribunal is less formal than a court, but still makes decisions that are final and can be enforced.

    Accessing QCAT records and information (PDF, 323.8 KB)

    The tribunal provides a fair and transparent process for public and media access to QCAT records and information.

    Attending by phone.pdf (PDF, 210.6 KB)

    You can apply to the tribunal to attend your proceeding by phone.

    Making an application to QCAT (PDF, 145.3 KB)

    Before making an application to QCAT, you should try to resolve your dispute yourself. This may include approaching the person you are in dispute with and trying to negotiate a solution.

    How to identify and name the parties in QCAT (PDF, 147.6 KB)

    The applicant/s and respondent/s are the parties to the proceeding. There can be more than one applicant and more than one respondent in an application. You must identify the correct parties to the application.

    Where to get legal advice (PDF, 155.3 KB)

    Outlines where to get legal advice from private solicitors, community legal centres and community organisations.

    QCAT registry services – what staff can and cannot do (PDF, 107.7 KB)

    Explains what registry staff can and cannot assist with.

    Responding to an application.pdf (PDF, 69.5 KB)

    If an application has been made against you, the QCAT form and any information from QCAT will describe you as ‘the respondent’. The person who has made the application against you will be described as ‘the applicant’.

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    Guardianship and administration for adults

    Administration for adults fact sheet (PDF, 177.6 KB)

    An administrator is a person appointed by QCAT to assist adults with impaired decision making capacity to make certain financial and legal decisions. This ensures that the adult’s needs are met and their financial interests are protected.

    Guardianship for adults fact sheet (PDF, 179.1 KB)

    A guardian is a person appointed by QCAT to help adults with impaired decision making capacity to make certain personal decisions, such as where to live or with whom they have contact, and health care decisions. This ensures the adult’s needs are met and their interests are protected.

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    Minor civil disputes

    Consumer and trader disputes fact sheet (PDF, 43.2 KB)

    Consumer disputes involve disputes against another person, trader or company arising out of a contract for the supply of goods and services, valued up to and including $25,000.

    Debt dispute fact sheet (PDF, 43.7 KB)

    Debt disputes involve disagreements with another person, business or company about a fixed or agreed sum of money, up to and including $25,000.

    Enforcing a QCAT decision (PDF, 107.7 KB)

    Information sheet regarding how decisions made by the tribunal must be complied with and can be enforced just like an order of any court.

    eLodgement of minor debts (PDF, 26.1 KB)

    eLodgement allows QCAT clients to lodge minor debt applications and requests for decisions by default applications online

    Mediation of minor civil disputes - consumer disputes and minor debts (PDF, 107.3 KB)

    Find out more about mediation of consumer disputes or minor debts including the benefits of mediation and what happens on the day.

    Mediation of minor civil disputes - fencing matters (PDF, 76.8 KB)

    Mediation is a timely dispute resolution service in which a mediator will assist those directly involved in a QCAT application to discuss their differences and find a solution that suits them all.

    Minor civil disputes - appeals (PDF, 245.7 KB)

    Explains how the minor civil dispute appeal process works in QCAT.

    Overhanging branches and debt disputes (PDF, 68.8 KB)

    QCAT can make decisions regarding: recovering a debt from a neighbour as a result of minor overhanging branch removal and other disputes involving a tree affecting neighbouring land including damaging property, causing injury, or interfering with use of land.

    Residential tenancy disputes fact sheet (PDF, 54.0 KB)

    The Queensland Civil and Administrative Tribunal (QCAT) decides residential tenancy disputes.

    Tenancy database orders.pdf (PDF, 158.0 KB)

    A tenancy database is a list where landlords/agents record personal information about tenants who have had problems with their tenancies.

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    Neigbourhood disputes (trees and fences)

    Debt dispute fact sheet (PDF, 43.7 KB)

    Debt disputes involve disagreements with another person, business or company about a fixed or agreed sum of money, up to and including $25,000.

    Mediation of minor civil disputes - fencing matters (PDF, 76.8 KB)

    Mediation is a timely dispute resolution service in which a mediator will assist those directly involved in a QCAT application to discuss their differences and find a solution that suits them all.

    Overhanging branches and debt disputes (PDF, 68.8 KB)

    QCAT can make decisions regarding: recovering a debt from a neighbour as a result of minor overhanging branch removal and other disputes involving a tree affecting neighbouring land including damaging property, causing injury, or interfering with use of land.

    Tree dispute resolution (PDF, 76.6 KB)

    QCAT can make decisions regarding: recovering a debt from a neighbour as a result of minor overhanging branch removal and other disputes involving a tree affecting neighbouring land including damaging property, causing injury, or interfering with use of land.

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    Other

    Building disputes fact sheet (PDF, 159.4 KB)

    The Queensland Civil and Administrative Tribunal (QCAT) decides disputes about domestic and commercial building work.

    Children and young people matters fact sheet (PDF, 171.7 KB)

    QCAT takes a new look at some decisions made about you, as a child or young person by the Department of Communities - Child Safety services.

    Retirement village dispute resolution (PDF, 178.0 KB)

    Explains the three step process you must follow to resolve retirement village disputes.

    QCAT review jurisdiction fact sheet (PDF, 111.8 KB)

    This fact sheet may assist persons entitled to seek review of decisions made by Queensland government departments and statutory agencies (the decision maker) which QCAT has specifically been empowered to review.

    Right to information and privacy jurisdictions of QCAT factsheet (PDF, 163.5 KB)

    People can use two different Acts to access information held by the Queensland Government: the Information Privacy Act 2009 (IP Act) and the Right to Information Act 2009 (RTI Act).

    Victims of crime jurisdiction fact sheet (PDF, 161.8 KB)

    The Victims of Crime Assistance Act 2009 (VCA Act) provides a financial assistance scheme to victims of violence (Victim Assist). It creates rights for victims of crime (victims) and also for persons from whom the State seeks recovery (offenders) to seek review of decisions through QCAT.

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    QCAT service charter

    QCAT service charter (PDF, 174.3 KB)

    The main purpose of the Customer Service Charter is to improve access to QCAT's services and promote quality.

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    Self-representation resources

    Preparing statements.pdf (PDF, 162.8 KB)

    A statement is a written outline of the facts of your case. Statements form the evidence you intend to rely on to support your case at the tribunal.

    Statement example template.doc (DOC, 121.5 KB)

    A statement is a written outline of the facts of your case. This template provides an example of how to present your statement.

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    FAQs

    Frequently asked questions - dividing fences

    Frequently asked questions about dividing fences disputes.

    Frequently asked questions - general

    Frequently asked questions received by QCAT on all matters.

    Frequently asked questions - tree dispute resolution

    Frequently asked questions about tree disputes.

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    Guides

    Compulsory conferences in disciplinary matters - an overview (PDF, 111.3 KB)

    A compulsory conference is a meeting chaired by a member of the tribunal. The purpose of a compulsory conference is to identify and clarify the issues in dispute and promote a settlement of the dispute.

    Tips for regulatory authorities in a disciplinary compulsory conference (PDF, 119.1 KB)

    Steps towards more effective authority representation in a disciplinary compulsory conference.

    Compulsory conferences - an overview (PDF, 103.9 KB)

    A compulsory conference is a meeting chaired by a member of the tribunal. The purpose of a compulsory conference is to identify and clarify the issues in dispute and promote a settlement of the dispute.

    Guidelines for experts in building disputes (PDF, 118.2 KB)

    Guidelines for experts in building disputes.

    Tips for lawyers when representing clients in a compulsory conference (PDF, 108.5 KB)

    Steps towards more effective client representation in compulsory conference.

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    Policies

    Complaints policy

    Our complaint process aims to be fair, timely, easy to use and confidential. Most importantly, it can help us to improve the services we offer.

    Media policy

    Policy for media enquiries regarding QCAT.

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    See also

    Last reviewed
    18 October 2013
    Last updated
    21 November 2013

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