Publications
Annual reports
The Queensland Civil and Administrative Tribunal’s annual report summarises its financial and corporate performance for 2009-10.
The Queensland Civil and Administrative Tribunal’s annual report summarises its financial and corporate performance for 2010-11.
Application checklists
Application checklist - dividing fence disputes (PDF File, 112.8 KB)
A checklist to ensure your application to QCAT regarding a dividing fence dispute is correct and processed without delay.
Application checklist - Tree dispute resolution (PDF File, 112.7 KB)
A checklist to ensure your application to QCAT regarding a tree dispute is correct and processed without delay.
Your application checklist - minor debt (PDF File, 49.1 KB)
A checklist to ensure your application to QCAT regarding a minor debt is correct and processed without delay.
Your application checklist - residential tenancy matters (PDF File, 48.8 KB)
A checklist to ensure your application to QCAT regarding a residential tenancy dispute is correct and processed without delay.
Fact sheets
General
Accessing QCAT records and information (PDF File, 147.0 KB)
The tribunal provides a fair and transparent process for public and media access to QCAT records and information.
QCAT registry services – what staff can and cannot do (PDF File, 107.7 KB)
Explains what registry staff can and cannot assist with.
Using QCAT fact sheet (PDF File, 229.8 KB)
QCAT delivers justice in a way that is independent, efficient, expert, accessible, flexible and able to adapt to future demands.
Guardianship and administration for adults
Administration for adults fact sheet (PDF File, 183.5 KB)
An administrator is a person appointed by QCAT to assist adults with impaired decision making capacity to make certain financial and legal decisions. This ensures that the adult’s needs are met and their financial interests are protected.
Guardianship for adults fact sheet (PDF File, 187.8 KB)
A guardian is a person appointed by QCAT to help adults with impaired decision making capacity to make certain personal decisions, such as where to live or with whom they have contact, and health care decisions. This ensures the adult’s needs are met and their interests are protected.
Minor civil disputes
Consumer and trader disputes fact sheet (PDF File, 61.0 KB)
Consumer disputes involve disputes against another person, trader or company arising out of a contract for the supply of goods and services, valued up to and including $25,000.
Debt dispute fact sheet (PDF File, 175.4 KB)
Debt disputes involve disagreements with another person, business or company about a fixed or agreed sum of money, up to and including $25,000.
Mediation of minor civil disputes - fencing matters (PDF File, 182.1 KB)
Mediation is a timely dispute resolution service in which a mediator will assist those directly involved in a QCAT application to discuss their differences and find a solution that suits them all.
Overhanging branches and debt disputes (PDF File, 41.5 KB)
QCAT can make decisions regarding: recovering a debt from a neighbour as a result of minor overhanging branch removal and other disputes involving a tree affecting neighbouring land including damaging property, causing injury, or interfering with use of land.
Residential tenancy disputes fact sheet (PDF File, 64.9 KB)
The Queensland Civil and Administrative Tribunal (QCAT) decides residential tenancy disputes.
Neigbourhood disputes (trees and fences)
Debt dispute fact sheet (PDF File, 175.4 KB)
Debt disputes involve disagreements with another person, business or company about a fixed or agreed sum of money, up to and including $25,000.
Mediation of minor civil disputes - fencing matters (PDF File, 182.1 KB)
Mediation is a timely dispute resolution service in which a mediator will assist those directly involved in a QCAT application to discuss their differences and find a solution that suits them all.
Overhanging branches and debt disputes (PDF File, 41.5 KB)
QCAT can make decisions regarding: recovering a debt from a neighbour as a result of minor overhanging branch removal and other disputes involving a tree affecting neighbouring land including damaging property, causing injury, or interfering with use of land.
Tree dispute resolution (PDF File, 107.2 KB)
QCAT can make decisions regarding: recovering a debt from a neighbour as a result of minor overhanging branch removal and other disputes involving a tree affecting neighbouring land including damaging property, causing injury, or interfering with use of land.
Other
Building disputes fact sheet (PDF File, 201.1 KB)
The Queensland Civil and Administrative Tribunal (QCAT) decides disputes about domestic and commercial building work.
Children and young people matters fact sheet (PDF File, 171.7 KB)
QCAT takes a new look at some decisions made about you, as a child or young person by the Department of Communities - Child Safety services.
Retirement village dispute resolution (PDF File, 110.0 KB)
Explains the three step process you must follow to resolve retirement village disputes.
QCAT review jurisdiction fact sheet (PDF File, 111.8 KB)
This fact sheet may assist persons entitled to seek review of decisions made by Queensland government departments and statutory agencies (the decision maker) which QCAT has specifically been empowered to review.
Right to information and privacy jurisdictions of QCAT factsheet (PDF File, 163.5 KB)
People can use two different Acts to access information held by the Queensland Government: the Information Privacy Act 2009 (IP Act) and the Right to Information Act 2009 (RTI Act).
Victims of crime jurisdiction fact sheet (PDF File, 161.8 KB)
The Victims of Crime Assistance Act 2009 (VCA Act) provides a financial assistance scheme to victims of violence (Victim Assist). It creates rights for victims of crime (victims) and also for persons from whom the State seeks recovery (offenders) to seek review of decisions through QCAT.
FAQs
Frequently asked questions - dividing fences
Frequently asked questions about dividing fences disputes.
Frequently asked questions - general
Frequently asked questions received by QCAT on all matters.
Frequently asked questions - tree dispute resolution
Frequently asked questions about tree disputes.
Guides
Compulsory conferences in disciplinary matters - an overview (PDF File, 111.3 KB)
A compulsory conference is a meeting chaired by a member of the tribunal. The purpose of a compulsory conference is to identify and clarify the issues in dispute and promote a settlement of the dispute.
Tips for regulatory authorities in a disciplinary compulsory conference (PDF File, 119.1 KB)
Steps towards more effective authority representation in a disciplinary compulsory conference.
Compulsory conferences - an overview (PDF File, 103.9 KB)
A compulsory conference is a meeting chaired by a member of the tribunal. The purpose of a compulsory conference is to identify and clarify the issues in dispute and promote a settlement of the dispute.
Guidelines for experts in building disputes (PDF File, 118.2 KB)
Guidelines for experts in building disputes.
Tips for lawyers when representing clients in a compulsory conference (PDF File, 108.5 KB)
Steps towards more effective client representation in compulsory conference.
Policies
Our complaint process aims to be fair, timely, easy to use and confidential. Most importantly, it can help us to improve the services we offer.
Policy for media enquiries regarding QCAT.