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Feedback and complaints

For feedback

We encourage and welcome your feedback as an important source of service improvements and justice delivery ideas, and a valuable channel for communicating with you.

To provide feedback on a QCAT service, procedure, practice or policy you can:

Please note, if your inquiry is about a potential or current matter, please email enquiries@qcat.qld.gov.au.

For complaints

We would like to know if you have a complaint about our services, procedures, practices or policies.

QCAT is committed to:

  • listening to your complaint, to improve our service delivery
  • providing you with accessible complaint options
  • efficiently and fairly managing your complaint.

To make a complaint, please:

Are you a child or young person in care?

If you are unhappy about something that has happened at QCAT, you can use our QCAT child-friendly complaint form (DOCX, 360.8 KB) to let us know why you are unhappy and what you would like to happen.

Last reviewed
4 August 2017
Last updated
4 August 2017

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